Xbox *** won't connect to Xbox Live although I have an account with you guys and it say...

GetHuman790912's customer service issue with Xbox from June 2018

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The issue in GetHuman790912's own words
Xbox *** won't connect to Xbox Live although I have an account with you guys and it says it is connected when I test the internet connection. If I try to sign up it says there's an account or profile sociated with that email address and password already.
GetHuman790912 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman790912
Jun 16th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
Similar issue to 8798 others
0 customers following this
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Adresse e-mail
Numéro de téléphone
Home Address
Timeline
GetHuman790912 started working on this issue
Jun 16th, 2018 4:32pm