I already told you and you dropped my call after waiting for GET HUMAN **ovEr an hour...

GetHuman-thawsout's customer service issue with Wells Fargo from May 2019

Help with my Wells Fargo issue
The issue in GetHuman-thawsout's own words
I already told you and you dropped my call after waiting for GET HUMAN **ovEr an hour!**I got a letter from CA treasurers Office Betty Yeevsaying Wells Fargo mortgage owed me over$***.** from my previous mortgage with Wells Fargo on Glen Eagles Drive In SantaMaria, CA the letter said I had to contact Wells Fargo soon or it would revert back to CA state treasury!*I need the $ now* Im a disabled senior citizen and can’t afford to wait to go through the state process. I have to work part time in a classroom to pay mortgage on my mobile home which the land is my mortgage and goes up with property taxes. **You should answer me ASAP since you dropped my call a little while ago, after I’d waited for “GetHuman” over an hour and it kept saying wait * mins.**Terrell L*Hawes****-*** **********@***.com
GetHuman-thawsout did not yet indicate what Wells Fargo should do to make this right.
I have an issue with Wells Fargo too
How GetHuman-thawsout fixed the problem
You keep dropping my call to Get Human after I WAIted *times over an hour and I’m going to review how BAD your service was and not helping solve my time sensitive matter I’d explained in detail. *I’m a handicapped *senior citizen with another current Wells Fargo mortgage in my mobile home land as well as the previous home mortgage with Wells Fargo that you owe me $***.** and won’t connect to pay me back my unclaimed property the state treasurers office sent a letter saying you owed me.**Your Get human is useless **Terrell Hawes****-***-**********@***.com
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Wells Fargo

Customer service issue
Reported by GetHuman-thawsout
May 16th, 2019 - 8d ago
I have an issue with Wells Fargo too
Fixed
GetHuman-thawsout shared how to fix
Seen by 3 customers so far
Similar issue to 3434 others
0 customers following this
Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
Timeline
GetHuman-thawsout started working on this issue
May 16th 2:42am
GetHuman-thawsout indicated the issue is not fixed yet.
May 16th 2:46am
GetHuman-thawsout indicated the issue is not fixed yet.
May 16th 2:47am
GetHuman-thawsout confirmed the issue is fixed. Hooray!
May 16th 2:47am