I was supposed to be refunded ** dollars and the money has been taken from my account a...
GetHuman5605753's problème de service client avec Virgin Mobile de janvier 2021
Aide sur mon problème Virgin Mobile
The issue in GetHuman5605753's own words
I was supposed to be refunded ** dollars and the money has been taken from my account and not returned to my bank
GetHuman5605753 did not yet indicate what Virgin Mobile should do to make this right.
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How GetHuman5605753 fixed the problem
I was persistent calling and calling until I got in touch with someone that was willing to do something. Many of the service reps say they can't do anything about the problem which is not true. third person I spoke with credited my account for ** dollars and said someone would get back to me about the refund. Im still waiting for the refunded portion to come back to ny credit card* still not a happy customer and as soon as they even this all out i will go to another carrier simply because reps are dishonest about what they are capable of doing which wastes my time and adds frustration to my life that is unnecessary.
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