I was supposed to be refunded ** dollars and the money has been taken from my account a...

GetHuman5605753's problème de service client avec Virgin Mobile de janvier 2021

Aide sur mon problème Virgin Mobile
The issue in GetHuman5605753's own words
I was supposed to be refunded ** dollars and the money has been taken from my account and not returned to my bank

GetHuman5605753 did not yet indicate what Virgin Mobile should do to make this right.

How GetHuman5605753 fixed the problem
I was persistent calling and calling until I got in touch with someone that was willing to do something. Many of the service reps say they can't do anything about the problem which is not true. third person I spoke with credited my account for ** dollars and said someone would get back to me about the refund. Im still waiting for the refunded portion to come back to ny credit card* still not a happy customer and as soon as they even this all out i will go to another carrier simply because reps are dishonest about what they are capable of doing which wastes my time and adds frustration to my life that is unnecessary.
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Virgin Mobile

Problème de service client
Reported by GetHuman5605753
janv. 1er, 2021 - il y a un an
Fixed
GetHuman5605753 shared how to fix
Vu par 23 clients jusqu'à présent
Problème similaire à 798 autres
0 clients suivant ce
Items needed
Nom sur le compte
Numéro de téléphone sur le compte
Adresse de facturation
PIN sur le compte

Timeline

GetHuman5605753 a commencé à travailler sur ce problème
janv. 1er 5:08am
GetHuman5605753 a confirmé que le problème était résolu. Hourra!
janv. 5 9:28am