Virgin Mobile Customer Service

Answers to Common Problems

Use Virgin Mobile's Phone Number

Virgin Mobile's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Virgin Mobile.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Virgin Mobile.
There's more!
Click below to show 36 more questions, answers, and complete guides to common Virgin Mobile customer support problems.

Recent reasons customers contacted Virgin Mobile:

Unable to speak, health reason. I tried to get a new phone, old one screen broken. Show...
Change number of credit card
My phone number has been canceled, ***-***-****, and I wish to reinstate it.*This is Ne...
Wanting to check options for roaming united states
My sim is not recognised. I had been using a Bali SIM card for data then reverted back...
select seats in advance due to short layover time but not being allowed to do so.
I'm.currently a mobile contract customer for virgin mobile.*I'm.kn holiday in Canada an...
Where is the locations to mobile number *** *** *****
Question about monthly plan cancel policy
How do you jailbreak an iPad

Help me with my issue

Does GetHuman work with Virgin Mobile?

GetHuman does not work with Virgin Mobile's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Virgin Mobile at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Virgin Mobile's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Virgin Mobile at a Glance

Virgin Mobile has no chat option
Virgin Mobile has no customer email
Virgin Mobile has 1 help forum
Virgin Mobile has 1 twitter handle
Virgin Mobile has 1 facebook page
Virgin Mobile Phone Number and Contact Information

Answered on this page:

How Do I Add Other People to My Virgin Mobile Account
How Can I Change or Cancel a Payment Arrangement I Made with Virgin Mobile?
How Do I Report a Problem with My Virgin Mobile Internet Service?
Is Virgin Mobile Cellphone Service Any Good?
How Much Does It Cost to Cancel My Virgin Mobile Plan?
How Do I Get in Touch with Virgin Mobile Corporate Office About a Legal Matter?
How Can I Fix a Cracked or Broken Virgin Mobile Phone?
Solutions to common issues

Answers for More Companies

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!