Virgin Mobile billed me **.** o March ** **.** on **** and on may *th i was billed...

GetHuman-jobemma's Dispute a Charge issue with Virgin Mobile from May 2019

Help with my Virgin Mobile issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-jobemma's own words
Virgin Mobile billed me **.** o March ** **.** on **** and on may *th i was billed **.**, **.**, and **.**, There is only one phone that gets automated payment. My phone number is ***-***-****, The phone I am talking about is ***-***-***** I have been trying all day to SPEAK to someone so please have someone call me on my home ****-***-****
GetHuman-jobemma did not yet indicate what Virgin Mobile should do to make this right.
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Virgin Mobile

Dispute a Charge issue
Reported by GetHuman-jobemma
May 10th, 2019 - 4 mons ago
I have an issue with Virgin Mobile too
Fixed
Seen by 4 customers so far
Similar issue to 4854 others
0 customers following this
Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman-jobemma started working on this issue
May 10th 4:43pm
GetHuman-jobemma confirmed the issue is fixed. Hooray!
May 11th 1:35pm