setup a new samsung j* phone with virgin mobile account and activated it successfully b...

GetHuman-dtini's customer service issue with Virgin Mobile from March 2019

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The issue in GetHuman-dtini's own words
setup a new samsung j* phone with virgin mobile account and activated it successfully but the phone itself is not connecting to the virgin network. It is a new unlocked sprint samsung j* with virgin mobile sim card so it should work but doesn't
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Virgin Mobile

Customer service issue
Reported by GetHuman-dtini
Mar 12th, 2019 - 5 mons ago
I have an issue with Virgin Mobile too
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Seen by 1 customer so far
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Timeline
GetHuman-dtini started working on this issue
Mar 12th 12:20am