I have had my i.d. stolen and all my info is vulnerable and I MUST CHANGE MY ACCOUNT PA...

GetHuman3446442's customer service issue with Verizon from August 2019

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Before contacting them, items GetHuman3446442 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman3446442's own words
I have had my i.d. stolen and all my info is vulnerable and I MUST CHANGE MY ACCOUNT PASSWORD AND REQUEST A SECONDARY SECURITY QUESTION AS WELL AS NOTE MY ACCOUNT THAT MY INFORMATION WAS HACKED AND THAT ALL CALLS MADE TO YOU-*(VERSION.) SHOULD ASK FOR NOTH ANSWERS TO SECURITY QUESTIONS AS WELL AS ACCOUNT CODE OR PIN.*AGAIN THEY HAVE ALL MY INFORMATION AND CAN ANSWER ANYTHING WITH EXCEPTION TO THESE QUESTIONS AND PIN OR PASSWORD.*I NEED TO HAVE THIS DONE RIGHT NOW BEFORE THEY TRY AND DO ANYTHING TO MY ACCOUNT.*THANK YOU.*KORIE BUTLER.
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Verizon

Customer service issue
Reported by GetHuman3446442
Aug 19th, 2019 - a mon ago
I have an issue with Verizon too
Not resolved
Seen by 2 customers so far
Similar issue to 7377 others
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Timeline
GetHuman3446442 started working on this issue
Aug 19th 7:10am