I lam unable to login to my verizon router. I tried the reset using a pin in the reset...

GetHuman3243218's Device Support issue with Verizon from July 2019

Help with my Verizon issue
The issue in GetHuman3243218's own words
I lam unable to login to my verizon router. I tried the reset using a pin in the reset slot several times. Then I resent the entire ONT as well. Still unable to login using the password on the router itself nor the password "password" as indicated in their instructions on their website. Can you help?
GetHuman3243218 did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman3243218 fixed the problem
Verizon recommended replacing the Verizon WiFi Router. Received it today.
Please help with my Verizon issue
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Verizon

Device Support issue
Reported by GetHuman3243218
Jul 13th, 2019 - 4 mos ago
I have an issue with Verizon too
Fixed
GetHuman3243218 shared how to fix
Seen by 2 customers so far
Similar issue to 6593 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Numéro de téléphone
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman3243218 started working on this issue
Jul 13th 8:54pm
GetHuman3243218 confirmed the issue is fixed. Hooray!
Jul 18th 7:48am