My iPhone * is dead. I want to trade it for an*PLUS and adjust my contract-(** YEAR cUS...

GetHuman-dizeinca's customer service issue with Verizon from December 2018

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The issue in GetHuman-dizeinca's own words
My iPhone * is dead. I want to trade it for an*PLUS and adjust my contract-(** YEAR cUSTOMER but they don'r recognize my ph *) All I want to know is can I get New phone and help at V store. I don't want tp pre-order. HOW DO I MAKE AN APPOINTMENT? OLD CAN'T SIT FOR HOURS. Phone is dead and can't open email on computer.
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Verizon

Customer service issue
Reported by GetHuman-dizeinca
Dec 7th, 2018 - 3d ago
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GetHuman-dizeinca started working on this issue
Dec 7th 6:55am