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Before contacting them, items GetHuman-tenantre may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman-tenantre's own words
I spoke to a representative yesterday because i was having problems with my voicemail and they said there was an outage in my area but it would be fixed by the end of the day yesterday. *Today i went to listen to my voicemails and it is now asking me for a temporary pin. I never receive a temporary pin so i'm not sure how to access my voicemails. It is kind of a big deal to get to our voicemails ASAP because this is a business phone line and it could be important information.
GetHuman-tenantre did not yet indicate what Verizon Wireless should do to make this right.
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