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Before contacting them, items GetHuman3239363 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman3239363's own words
I was told my Verizon service would work in Mexico. I am here and it is roaming and I received a text message stating I will be charged $*.** a day while in Mexico, if I use my phone. I've been trying to speak with someone to explain to me my lan and options.
GetHuman3239363 did not yet indicate what Verizon Wireless should do to make this right.
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