The owner of the property that we rented just let us know on Wednesday at *** pm on Jul...

GetHuman5070234's problème de service client avec VRBO de juillet 2020

Aide sur mon problème VRBO
The issue in GetHuman5070234's own words
The owner of the property that we rented just let us know on Wednesday at *** pm on July **th. that he cannot fulfill his obligation to rent to us. Our rental was to start this Friday, July **th at noon and go through Monday. July **th at noon. We need a refund and need to know how to go about doing this.

GetHuman5070234 did not yet indicate what VRBO should do to make this right.

How GetHuman5070234 fixed the problem
I contacted VRBO on the * *** *** **** number and they created a case * and then I had the owner contact them and tell them that HE cancelled the reservation. It was the least he could do to help us. So the refund is being processed.
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Comment obtenir un remboursement via Vrbo?Comment mettre à jour mes informations de compte sur Vrbo?Comment puis-je annuler ma réservation sur Vrbo?
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Problème de service client
Reported by GetHuman5070234
juil. 16, 2020 - il y a 7 mois
Fixed
GetHuman5070234 shared how to fix
Vu par 17 clients jusqu'à présent
Problème similaire à 1815 autres
0 clients suivant ce
Items needed
Nom sur la réservation
Référence de réservation
Adresse de facturation
Adresse e-mail sur le compte

Timeline

GetHuman5070234 a commencé à travailler sur ce problème
juil. 16, 2020 1:37am
GetHuman5070234 a confirmé que le problème était résolu. Hourra!
juil. 16, 2020 1:12pm