I canceled my reservation for the same reason. I canceled a full month before the date...

GetHuman5064773's problème de service client avec VRBO de juillet 2020

17 vues | 1816 similaire | 0 suivant
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Nom sur la réservation, référence de réservation, adresse de facturation et adresse e-mail sur le compte
The issue in GetHuman5064773's own words
I canceled my reservation for the same reason. I canceled a full month before the date when I would lose my deposit. I discussed the issue on a VRBO chat line with no resolution. I then spoke with Nicole at VRBO on ***-***-**** who advised my refund was issued on ** June. I told her the refund is not on my visa account. She advised that I take a screen shot of my credit card statements from * December when I paid the deposit until today ** July. VRBO has no need to review my credit card activity, especially over a * month period. Nicole claims that my case has been forwarded to VRBOs production team who will review my case. Nicole said I would receive a response ASAP, but when pressed could not say if that would be days, months, or years. I want my refund!

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Comment obtenir un remboursement via Vrbo?Comment mettre à jour mes informations de compte sur Vrbo?Comment puis-je annuler ma réservation sur Vrbo?
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VRBO

Problème de service client
Reported by GetHuman5064773
juil. 14, 2020 - il y a 8 mois
Not resolved
Vu par 17 clients jusqu'à présent
Problème similaire à 1816 autres
0 clients suivant ce

Timeline

GetHuman5064773 a commencé à travailler sur ce problème
juil. 14, 2020 6:39pm
GetHuman5064773 indique que le problème n'est pas encore résolu.
juil. 14, 2020 6:39pm
GetHuman5064773 indique que le problème n'est pas encore résolu.
juil. 14, 2020 6:39pm
GetHuman5064773 indique que le problème n'est pas encore résolu.
juil. 14, 2020 6:39pm