I have an issue with having no access with my phone number now, I previously signed up...

GetHuman-binatoyl's problème de service client avec Uber de octobre 2020

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The issue in GetHuman-binatoyl's own words
I have an issue with having no access with my phone number now, I previously signed up for an account and did not mean to sign up for a rider account, so when one was created i asked uber to delete the rider account as i am just a customer. Deletion was done I received an email saying the rider account was deleted. when I tried to log in after downloading the app it is now saying i can not use my phone number it is saying not recognised, i tried signing up again as a new user and that said number already in use. I do not know what to do now, I'm not sure if my account was fully deleted or not. I just want to be an uber customer and have a normal account, never wanted to be an uber rider*driver.*Please help

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Uber

Problème de service client
Reported by GetHuman-binatoyl
oct. 29, 2020 - il y a 3 mois
Not resolved
Vu par 2 clients jusqu'à présent
Problème similaire à 6395 autres
0 clients suivant ce

Timeline

GetHuman-binatoyl a commencé à travailler sur ce problème
oct. 29, 2020 11:24am