I filed a homeowners insurance claim on February **, ****. I have supplied USAA with al...
GetHuman2840378's claim issue with USAA from April 2019
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The issue in GetHuman2840378's own words
I filed a homeowners insurance claim on February **, ****. I have supplied USAA with all of the information that they have requested in a timely manner. I have been trying to get in touch with the claim representative assigned to my claim for several weeks. I have written, I have called and left voicemail messages and have not received any responses. I want to know what is going on with my claim. I have provided repair estimates. I have sent pictures. We have even had their adjuster over to survey the damage. All of this took place over a month ago. We live in a condo and because of that we have had to also file a claim with the homeowners insurance company. The adjuster for the HOA insurance company also came and surveyed the damage. We know for a fact that both adjusters have submitted their reports because they’ve told us as much. We want to know what is going on with our insurance claim.
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