US Postal Service Customer Service Issues

Today, I received a text from USPS regarding a package delivery failure. The text contained a link to track the package, revealing it was on hold at their facility awaiting my action. I found a button to request redelivery, which required a fee. The confusing part is, I wasn’t expecting any packages, and past deliveries have been smooth. To clarify, I attempted to email USPS but encountered an error about mismatched information preventing the email from sending. Could the tracking number be incorrect, causing this issue? Any insights appreciated.

Hello, my name is Connie S. Mattix residing at PO Box [redacted] on North Scottsdale Road in Scottsdale, AZ [redacted]. I have discovered criminal activity involving the changing of a mailbox plate adjacent to mine at number [redacted] to the name Letha Benton. My personal driver's license was mistakenly delivered to this mailbox and subsequently used fraudulently in Scottsdale, AZ. This individual has engaged in various illegal activities such as Medicare fraud, grants, and potentially more. I have reported this matter to the Scottsdale police authorities in both Old Town and Via Linda. A State Farm receipt with Letha Benton's name was found associated with mailbox [redacted], indicating suspicious behavior. I suspect foul play directed at me for unknown reasons. Today, I informed the manager at the Old Town main post office and was advised to contact the Washington Postmaster General's attorneys. Upon exposing the wrongdoing, the plate on the mailbox neighboring mine was swiftly removed to conceal the illicit activities. I believe these actions transpired from September, when my new driver's license was issued, up until this past April. The removal of the mailbox plate following the discovery adds to my concerns. I suspect more illicit activities beyond identity theft, potentially involving malpractices during previous elections. Letha Benton constantly received misdelivered items belonging to me. This situation demands a thorough investigation, as it is distressing to consider individuals within our nation stooping so low as to unlawfully obtain and misuse personal information for deceitful purposes, including fraud and subsequent cover-ups.

Hello team, I wanted to bring to your attention that I’ve been having issues with a delivery from USPS. My package has not been delivered, and I haven’t received any notifications. Despite USPS stating they attempted delivery at the address, I have been at home and did not receive any mail or notifications indicating an attempted delivery. I have tried contacting USPS via email for domestic tracking and shipping inquiries to reschedule delivery, but it seems that the service or inquiries are not being accepted. I have provided all the necessary information and contact details, including my number in France at +[redacted]4, the tracking number LV[redacted]85US, and the delivery address at [redacted] rue du docteur Bauer - [redacted] SAINT-OUEN, with door code 12A76. Your prompt assistance in resolving this matter would be greatly appreciated.

Hello, I am encountering numerous problems with the delivery of my packages. I have two packages that were not successfully delivered as they arrived late at night, and I was unaware that I needed to meet the courier (I reside in an apartment building). Tracking my packages seems impossible, and the post office location where they are currently held is unknown to me. I require assistance in locating my packages and arranging for them to be picked up or redelivered.

My son, who is in the military, sent me a letter during the second week of July. Unfortunately, the letter has been held at the South Charleston WV post office since July 23. Additionally, I recently received a package, but the postal worker mistakenly placed the wrong key in my mailbox, preventing me from accessing the package. I have been having trouble reaching a live person at either the post office or the local office. I do not have any tracking numbers to complete the necessary forms. Thank you.

On September 12, [redacted], I paid my local Post Office $25 to replace the lock on my mailbox and was informed it would take 10 business days. After weeks of picking up mail at the office, I inquired about the lock replacement and was told the person responsible was behind schedule due to retirement and work orders shifting to another branch. Despite being in the queue, there was no fixed completion timeframe given and my order was even temporarily lost. I declined to fill out another request form. When I mentioned missing mail, I was advised to submit a new form by the manager on duty, who couldn't provide additional information. Despite contacting my U.S. Congressman for assistance, I was informed about a lengthy bureaucratic process that could take up to 45 days. Seeking advice on how to escalate the matter effectively.

On September 12, [redacted], I paid my local Post Office $25 to replace the lock on my mailbox, with the understanding that it would take 10 business days. I switched my mail delivery to hold at the Post Office for pickup. After weeks of picking up my mail, I inquired about the lock replacement's status. I was initially informed that the person I asked had retired, and the work was being handled by another branch. They confirmed my order was in queue but couldn't provide a completion timeframe. On subsequent follow-ups, my order couldn't be found, and I was advised to consider submitting a new order. Upon discussing the limited mail I received, the suggestion was made to fill out a new request form for further assistance.

On September 15, [redacted], I was notified by the Egg Harbor Township post office that a package had been delivered. I received an email from USPS regarding this package pickup. However, the package was supposed to be delivered to Absecon, NJ, and not to me in Egg Harbor Township. The tracking information shows that the package went from delivery to Absecon, then was returned to Egg Harbor Township where an individual picked it up. Despite this, I did not receive the package at the postal facility as indicated in the notification. I contacted the post office, and they informed me that it would be delivered. The USPS notification incorrectly states that the package was delivered and picked up by an individual, which did not happen in reality.

Hello, I recently ordered a Lego set from the USA and used Paypal for payment. The package was sent via USPS to Belgium with tracking number LZ[redacted]78US. The issue arose when it reached Belgian customs as it showed "additional payment required" in the tracking history, but I never received any notification about the amount owed. Unfortunately, my mom, who received a letter from Bpost Belgium with the payment details, mistook it for junk mail and didn't inform me until after the deadline had passed. As a result, my package is currently held up at customs and is on the way back to the sender in the USA, according to the latest tracking update. Is it possible to arrange payment to release the package from customs before it is returned to the USA? I'm wondering if I could pay the additional fee if the package is offered back to customs in Belgium by Bpost. Thank you, Stefan

I am a resident of Australia and on August 2, [redacted], I made a purchase from Magic Mender in the US with order number [redacted]. Upon purchase, I received an email from Magic Mender stating that my parcel was shipped via 'USPS Priority Mail Intl' on the same day. The tracking number provided was CJ[redacted]00US. According to the tracking history, the parcel left Sydney on August 10, [redacted], but it has not arrived at my home near Sydney airport within the expected timeframe. I am seeking information on the current location of the parcel and an estimated delivery date. Alternatively, I would appreciate details on how to follow up on the delivery process in Australia. Thank you. - S. Osborne

The post office claims my son's package was delivered to our front porch on August 26th, but we did not receive it. Interestingly, my husband's parcel, delivered the same day, was left at the back door. I am keen on identifying our mail carrier to ask them to search their vehicle for my son's missing package. This specific incident is not the only problem we have encountered. The tracking number for my son's package is [redacted][redacted]50, which supposedly confirms delivery to our front door, but I can confirm that it was not received.

I have encountered multiple issues with my package being undeliverable due to address errors. Despite correcting the address twice and paying for the changes on the website, the problem persists. The package contains the title to a car I sold, and it is crucial that it reaches the purchaser for proper documentation. I am baffled by the ongoing complications and the repeated corrections made to the address. It is urgent to rectify this as it could potentially escalate to a federal matter. Despite numerous attempts to contact USPS, I have been unsuccessful in reaching a human representative. If this situation is not promptly resolved, legal action against USPS may be considered. Please reach me at [redacted] or [redacted].

Hello, I am currently facing a concerning issue with receiving mail for a previous resident who no longer lives at my address. Despite following the correct procedure of marking the mail and requesting it to be returned to the sender, I continue to receive their mail. In my attempts to contact the post office, I have faced difficulties. The postal carrier even left a note indicating that they did not have a forwarding address for the individual. I have been unsuccessful in my attempts to reach out to the post office over the phone as they have not been responsive and have even hung up on me. Unfortunately, I am unable to visit the post office in person today due to transportation constraints. I would greatly appreciate any assistance in rectifying this situation. Thank you for your attention to this matter.

I am requesting an update on the delivery status of my letter. The tracking number is EI*********US. The next day letter was sent on September **, ****, from Tacoma, WA, and was last in possession by USPS in Seattle WA Distribution Center. The tracking only shows it departed on September ** at *:** am and is in transit. I paid $** for next day delivery, and I have not received the item yet. Could you please provide me with more information on its whereabouts and why it has not been delivered as scheduled? Your prompt assistance in resolving this matter is greatly appreciated. Thank you.

I mailed two items via certified mail from Williamstown Post Office to two apartment complexes with rental agreements and money orders to get on the waitlist. I now realize I should have sent them as regular mail for quicker delivery. The tracking numbers for both are [redacted][redacted] to Maple Shade Mews in Maple Shade, NJ, and [redacted][redacted] to Weinberg Commons in Cherry Hill, NJ. If these mail pieces don't arrive promptly, I risk homelessness. Please disregard the signature requirement and deliver them to the addresses on the envelopes. If not possible, kindly return them to me, Yuna K., [redacted] Bluebell Rd, Williamstown, NJ, [redacted]. You can reach me at [redacted]. I will handle the regular mail delivery myself to avoid being homeless with my emotional support animal. Your assistance in delivering or returning these envelopes promptly is greatly appreciated. Thank you.

Due to being disabled and at risk of falling, as well as unable to walk far or drive, I had requested to have my packages delivered to my front door instead of by the mailbox in the driveway. Lately, however, I've noticed that delivery personnel are leaving packages by the mailbox or handing them to individuals on my property, who are sometimes workers claiming to be able-bodied. This has resulted in some of my packages going missing, causing me significant inconvenience due to my mobility issues. Given that many of these packages contain important medication that I cannot easily replace if lost, it is crucial that all deliveries are brought directly to my front door and not left unattended or given to unauthorized individuals on the property. I understand the complexity of the situation, and I hope we can find a solution that ensures my packages are delivered safely and securely without any further issues.

I was assured that a critical document should have been delivered, with the postal driver signing for it. This document is essential for my rental application and deposit at a specific apartment complex. Despite promises of dispatch on 9-19-22 and reassurances for delivery on 9-20-22, the tracking only shows its departure from Cherry Hill, NJ, at 9:21 am today. Understanding the urgency, I was contacted by Anastasia from the local post office, who stated that she instructed the driver to sign for the package. As a senior and disabled person, it is crucial that Weinberg Commons receives this letter promptly, as it contains vital and time-sensitive information. If necessary, I am willing to collect and deliver it personally. Your help in ensuring its safe delivery or return is greatly appreciated. Thank you. - Yuna K. [redacted]

To whom it may concern, I am inquiring about a package scheduled for delivery at [redacted] Southwood Drive, Asheboro, NC [redacted]. Yesterday, we received a note from the mail carrier stating the package couldn't be delivered without a hand-delivered signature. We opted to have it left in the garage today (9/24) and signed accordingly. However, when we checked recently, the red flag was down, and there was no mail. My husband was home with the garage open all day. Our neighbor mentioned the mail carrier had been into our garage previously while we were out. Could someone provide an update on the situation this afternoon? Thank you, D. & L. Bean

I am concerned about my certified letter that was rescheduled for delivery on 10/8 but did not arrive. The new delivery date was scheduled for 10/9, yet I have not received the letter. I recently spoke to a manager who assured me he would investigate and have another manager contact me, but it has been over an hour and a half, and I have not received a call. I would appreciate it if you could confirm if the mail person will be delivering my letter today. I am growing frustrated with the lack of action and communication on this matter. Thank you for your assistance.

I am frustrated with the delays regarding my certified letter containing my paycheck. I have already rescheduled the delivery for October 8th and an agent recently rescheduled it for October 9th. I was told a manager would call me to explain the situation, but I have not received any updates. I am exhausted from this back and forth and just want my letter. It's unacceptable to be given false information and experience this level of inefficiency. Patience has run out, and the lack of transparency is extremely disappointing. This treatment is unacceptable, and I wouldn't wish this on anyone.