Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3077885 may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman3077885's own words
Tracking number * *ZWV***************It says that my parcel has been delivered to Click & Collect location I selected, but it has not. It says that it was left at the front door, but it should have been signed for. I called UPS and they said they would contact the delivery driver and then someone would call me back within one hour. It's now been over one hour and no one has called. **I want an update on the contact made with the delivery driver, and where he delivered my parcel. Did he leave it at another Click & Collect location as there are multiple in a small area?
GetHuman3077885 did not yet indicate what UPS should do to make this right.
I have an issue with UPS too
How GetHuman3077885 fixed the problem
We are waiting for GetHuman3077885 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.