Delivery instructions not followed. Packages were supposed to go to front office but we...

GetHuman-techloen's customer service issue with UPS from December 2018

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The issue in GetHuman-techloen's own words

Delivery instructions not followed. Packages were supposed to go to front office but went to front door instead. Packages now lost or stolen.

GetHuman-techloen did not yet indicate what UPS should do to make this right.

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Delivery instructions to put packages that fit into storage bench by front door On ******, the six packages were to be delivered to our office, only two arrived...provide driver with delivery instruction to inspect package Delivery was supposed to be Friday as it was tracked and they were having problem...It said the package was delivered but we cannot find it. We checked both the fron...My delivery is supposed to be today where is my package We missed our delivery and want to pick up our package UPS lost my package, you were supposed to put my package on the pallet and send t...My package was suppose to be delivered Tuesday no delivery then Thursdays no deli...My UPS delivery driver left heavy packages blocking my front door. I can not exit...

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UPS

Customer service issue

Reported by GetHuman-techloen

Dec 7th, 2018 - 3d ago

I have an issue with UPS too

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Seen by 4 customers so far

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Timeline

GetHuman-techloen started working on this issue

Dec 7th 2:54am

GetHuman-techloen used the GetHuman Phone to get a rep from UPS on the line without waiting on hold

Dec 7th 3:04am