My package was not delivered to my house. Both the sender and UPS have a confirmed that...

GetHuman1598795's customer service issue with UPS from November 2018

3 views
 | 
3885 similar
 | 
0 following
Help with my UPS issue
Next: our robot will wait on hold for GetHuman1598795 to get a UPS rep on the line!
Always use the GetHuman Phone tocall UPS. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1598795's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman1598795's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1598795 may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman1598795's own words
My package was not delivered to my house. Both the sender and UPS have a confirmed that it was on my porch. But it's not. It said it arrived at *:**pm, but I was home and watching for it and there was nothing. I did see a UPS truck on my street around that time, but I fear my package was delivered to someone else on my street.
GetHuman1598795 did not yet indicate what UPS should do to make this right.
I have an issue with UPS too
How GetHuman1598795 fixed the problem
We are waiting for GetHuman1598795 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UPS's attention and get better help faster. Tap below to get started.
Having UPS issues too?
Get tips from pros & other customers, and get it handled faster:
Pour de meilleurs résultats, écrivez au moins 100 caractères
Cette adresse e-mail n'est pas valide
Follow this issue
See how GetHuman1598795 fixes it.
Cette adresse e-mail n'est pas valide

UPS

Customer service issue
Reported by GetHuman1598795
Nov 21st, 2018 - 9 mons ago
I have an issue with UPS too
Not resolved
Seen by 3 customers so far
Similar issue to 3885 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1598795 started working on this issue
Nov 21st, 2018 3:25am