*) your delivery persons are lazy and don't shut the gate, the same gate I spent a lot...

GetHuman-hutch_p's customer service issue with UK Mail from July 2019

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*) your delivery persons are lazy and don't shut the gate, the same gate I spent a lot of money having installed to keep my dog in the garden, UK mail has delivered here today, left the gate open, the dog has escaped.* If you don't have the courtesy to close gates that are closed when you call - please don't deliver here. You will have to make other arrangements to get the mail to me.**) You obviously have no wish to speak to 'customers' - you do not use a regular phone number - you use one that is excessively expensive, has a 'call set up fee', and has a very long 'expected answer time'. All of this is to deter people from contacting you about issues. I will agree - this kind of attitude is now widespread across many services.*Please advise me how you will deliver my mail in future - perhaps you could take it to the Post Office and post it to me ? Royal Mail carry out their service well - and shut the gate.
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UK Mail

Customer service issue
Reported by GetHuman-hutch_p
Jul 29th, 2019 - 2 mons ago
I have an issue with UK Mail too
Not resolved
Seen by 2 customers so far
Similar issue to 623 others
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GetHuman-hutch_p started working on this issue
Jul 29th 3:04pm