My issue is I tried forever to get my service fixed. I cancelled this service * months...

GetHuman-mollysar's problème de service client avec Tracfone de septembre 2022

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The issue in GetHuman-mollysar's own words
My issue is I tried forever to get my service fixed. I cancelled this service * months ago, and I have been charged for these * months. It was through one of your wonderful employees that couldn't get what the heck I wanted. After trying to get something done so many times with no result, I said if I didn't get it I was going to cancel. Right away he said do you want to cancel? I was getting so upset I told him yes. So I was quickly put out of service. I was out of a phone for two weeks, and I am ** and need my phone service. I told him to make sure they quit taking money from my card, but it has been the last two months. I would like a refund for those * months, and make sure I am cancelled from Tracfone.

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Tracfone

Problème de service client
Reported by GetHuman-mollysar
sept. 16, 2022 - il y a 4 mois
Not resolved
Vu par 7 clients jusqu'à présent
Problème similaire à 571 autres
0 clients suivant ce

Timeline

GetHuman-mollysar a commencé à travailler sur ce problème
sept. 16, 2022 9:04pm