Critical Status*Your modem is operating below our optimal performance standards and nor...

GetHuman1242307's customer service issue with Time Warner from October 2018

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The issue in GetHuman1242307's own words
Critical Status*Your modem is operating below our optimal performance standards and normal troubleshooting steps may not solve the issue. Please chat with an agent so that we can help you.
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Time Warner

Customer service issue
Reported by GetHuman1242307
Oct 1st, 2018 - a yr ago
I have an issue with Time Warner too
Not resolved
Seen by 14 customers so far
Similar issue to 314 others
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Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman1242307 started working on this issue
Oct 1st, 2018 6:22pm