I purchased tix for this Sunday night for my mother and I. She has mobility issues so o...

GetHuman3748631's customer service issue with Ticketmaster from October 2019

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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman3748631's own words
I purchased tix for this Sunday night for my mother and I. She has mobility issues so one is a wheelchair ticket. She fell on Tuesday and likely cant make it. Can I either get a refund, or a credit for a show in the future, or can someone go in her place even though it's a wheelchair seat? Please get back to me asap since the performance is this Sunday Oct. **th. Thank you.
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Customer service issue
Reported by GetHuman3748631
Oct 11th, 2019 - a mon ago
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Not resolved
Seen by 2 customers so far
Similar issue to 11695 others
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Timeline
GetHuman3748631 started working on this issue
Oct 11th 9:25pm