************** - the items in this order which was mailed out is completely incorrect...

GetHuman7982375's problème de service client avec Target de novembre 2022

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The issue in GetHuman7982375's own words
I tried to explain I am from Singapore and will take a longer time to send the items back than the set deadline to return by * Dec. I also explored alternative such as taking over the wrong items at a discount to minimize the hassle and costly postage cost from Singapore. ... ************** - the items in this order which was mailed out is completely incorrect. I ordered for copies of Prince The Hits * but received some other product titles - Nirvana and The Strokes records which I have not ordered.
The issue resulted in more than * email exchanges and each time a different person answered without fully comprehending the problem. They just want to close the case swiftly. I felt being bullied as the last person just assumed that the value of the two wrong items which is lower in value as the same value of the items I bought and refund me at half of my order total. I really felt that none of them is empathetic and just bulldozed through.
They should at least refund me for *** of my order total instead of half. Are there anything I can do to get a better refund bearing in mind I am from Singapore.
I have been a customer for many many donkey years!
Still unsure if I should further my cause or just to take the bitter pills they forced it down my throat!
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Music
Problème de service client
Reported by GetHuman7982375
nov. 28, 2022 - il y a 2 mois
Not resolved
Vu par 16 clients jusqu'à présent
Problème similaire à 658 autres
0 clients suivant ce
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Timeline

GetHuman7982375 a commencé à travailler sur ce problème
nov. 28, 2022 1:07pm
GetHuman7982375 indique que le problème n'est pas encore résolu.
nov. 29, 2022 6:08am