I thought I was setting up a lock code to keep my sim card safe but it locked instead.

GetHuman-rtespin's customer service issue with T-Mobile from September 2019

Help with my T-Mobile issue
The issue in GetHuman-rtespin's own words
The problem: I thought I was setting up a lock code to keep my sim card safe but it locked instead.
GetHuman-rtespin did not yet indicate what T-Mobile should do to make this right.
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How GetHuman-rtespin fixed the problem
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T-Mobile

Customer service issue
Reported by GetHuman-rtespin
Sep 20th, 2019 - 23d ago
I have an issue with T-Mobile too
Fixed
Seen by 7 customers so far
Similar issue to 7733 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Adresse e-mail
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman-rtespin started working on this issue
Sep 20th 3:29pm
GetHuman-rtespin confirmed the issue is fixed. Hooray!
Sep 21st 10:27pm
GetHuman-rtespin confirmed the issue is fixed. Hooray!
Sep 21st 10:29pm
GetHuman-rtespin confirmed the issue is fixed. Hooray!
Sep 21st 10:29pm