My phone is not working. I got a notice yesterday to pay my bill, which I did. My acc...

GetHuman-lharter's customer service issue with T-Mobile from July 2019

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The issue in GetHuman-lharter's own words
My phone is not working. I got a notice yesterday to pay my bill, which I did. My account shows zero. The phone worked the rest of the day after I paid the bill, but now no service. Samsung (older) phone number ***-***-****
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T-Mobile

Customer service issue
Reported by GetHuman-lharter
Jul 12th, 2019 - 3 mons ago
I have an issue with T-Mobile too
Fixed
Seen by 4 customers so far
Similar issue to 7174 others
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Items needed
Account holder name
Phone number on account
Billing address
Adresse e-mail
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman-lharter started working on this issue
Jul 12th 2:02pm
GetHuman-lharter confirmed the issue is fixed. Hooray!
Jul 13th 8:11pm
GetHuman-lharter confirmed the issue is fixed. Hooray!
Jul 13th 8:11pm