I have a cel phone from T-Mobil *acquired in PR). I am know in Spain & can NOT access t...

GetHuman-orro's customer service issue with T-Mobile from June 2019

Help with my T-Mobile issue
First: share to improve GetHuman-orro's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-orro may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman-orro's own words
I have a cel phone from T-Mobil *acquired in PR). I am know in Spain & can NOT access the internet here with Spain's chip. It seems to be blocked. Pls advise possible solutions. Thank you for your advise.
GetHuman-orro did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman-orro fixed the problem
We are waiting for GetHuman-orro to fix the problem and share the solution with the rest of us customers.
Please help with my T-Mobile issue
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
Pour de meilleurs résultats, écrivez au moins 100 caractères
Cette adresse e-mail n'est pas valide

T-Mobile

Customer service issue
Reported by GetHuman-orro
Jun 19th, 2019 - 5 mos ago
I have an issue with T-Mobile too
Not resolved
Seen by 5 customers so far
Similar issue to 6969 others
0 customers following this
Timeline
GetHuman-orro started working on this issue
Jun 19th 10:41am