Locked out of My T-Mobile due to forgetting password. Need to be sent a link to change...

GetHuman-hysang's customer service issue with T-Mobile from May 2019

Help with my T-Mobile issue
The issue in GetHuman-hysang's own words
The problem: Locked out of My T-Mobile due to forgetting password. Need to be sent a link to change password.
GetHuman-hysang did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman-hysang fixed the problem
Called customer support and got PIN
Please help with my T-Mobile issue
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T-Mobile

Customer service issue
Reported by GetHuman-hysang
May 15th, 2019 - 5 mons ago
I have an issue with T-Mobile too
Fixed
Seen by 3 customers so far
Similar issue to 6642 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Adresse e-mail
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman-hysang started working on this issue
May 15th 9:29pm
GetHuman-hysang confirmed the issue is fixed. Hooray!
May 16th 10:32pm