Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1707028 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman1707028's own words
The bill has arrived and the promised credits from CyberMonday customer care phone order are not on it -- the equipment charges are much higher than they should be. Three voice lines plus an Apple Watch data line that was promised at ** but is showing as ** is also a discrepancy.
GetHuman1707028 did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman1707028 fixed the problem
We are waiting for GetHuman1707028 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.