Need to change terms of loan

GetHuman3451036's customer service issue with Synchrony Bank from August 2019

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Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
The issue in GetHuman3451036's own words
The problem: Need to change terms of loan
GetHuman3451036 did not yet indicate what Synchrony Bank should do to make this right.
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Synchrony Bank

Customer service issue
Reported by GetHuman3451036
Aug 19th, 2019 - a mon ago
I have an issue with Synchrony Bank too
Not resolved
Seen by 6 customers so far
Similar issue to 1832 others
0 customers following this
Timeline
GetHuman3451036 started working on this issue
Aug 19th 10:01pm
GetHuman3451036 indicated the issue is not fixed yet.
Aug 20th 10:57pm
GetHuman3451036 indicated the issue is not fixed yet.
Aug 22nd 10:28pm