We are a school that receive payments from parents on Quickschools, and Quickschools us...

GetHuman3497304's customer service issue with Stripe from September 2019

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The issue in GetHuman3497304's own words
We are a school that receive payments from parents on Quickschools, and Quickschools use Stripe to process their payments. The problem is, that we have never received a payment to show up in our bank account from Stripe. When we log onto the Stripe website, it shows the payments made, and that they were successful. But, we never see that they are successful in our bank account.
GetHuman3497304 did not yet indicate what Stripe should do to make this right.
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Stripe

Customer service issue
Reported by GetHuman3497304
Sep 10th, 2019 - a mon ago
I have an issue with Stripe too
Not resolved
Seen by 5 customers so far
Similar issue to 2672 others
0 customers following this
Timeline
GetHuman3497304 started working on this issue
Sep 10th 4:51pm
GetHuman3497304 indicated the issue is not fixed yet.
Sep 10th 9:13pm
GetHuman3497304 indicated the issue is not fixed yet.
Sep 11th 5:26pm