On **** *:** pm I received a call that I was chosen to get. Apple Watch. *I declined. I...

GetHuman6094294's problème de service client avec Sprint de mai 2021

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The issue in GetHuman6094294's own words
On **** *:** pm I received a call that I was chosen to get. Apple Watch. *I declined. I did ask if there was anyway to lower my bill. She said I had the best plan. **I thanked her for her time. Two minutes later I received this which is below. It reads thanking me reaching out. I did not *The email is very confusing. Nothing makes sense. Please advise. * * *lorraine star ***-***-**** **Sprint - T-Mobile** *Thank you for contacting T-Mobile. We are excited for you to experience our combined network while keeping your current device and plan. The transition is quick, easy, and FREE!**Please read these important instructions before getting started.**Based on our conversation, we wanted to highlight a few things about your upcoming network move. The SIM provided will allow you to take advantage of our bigger and better network. You must be in a T-Mobile network coverage area, have a compatible phone, and be on an eligible rate plan. The devices we discussed were pre-qualified, so let’s get started!**Sprint - T-Mobile**Are you activating a SIM card that came in a kit?**Pull open the white tab on the right side of the kit and follow the directions.*Visit sprint.com*sim for full instructions, including backing up your voicemail.**Sprint - T-Mobile**Are you activating a loose SIM card?**Wait to insert your new SIM card until prompted.**Important: Back up your content to ensure you keep all of your contacts, voicemails, and apps. Go to sprint.com*backup for how-to guides.*Visit sprint.com*simswap and sign in to My Sprint. Click on your device and follow the instructions to activate your SIM card.**Important reminders:** *Some apps and features will change or may work differently on the T-Mobile network.**Call Screener will be replaced with T-Mobile Scam Shield.*Voice or data blocking features. Click here and scroll to Your App Experience for more information.*Thank you,**Your T-Mobile Team*** * * * This email was sent per your request. View our Privacy Policy by visiting https:**t-mo.co*privacy. * **** Sprint.* All rights reserved. All marks are the property of their respective owners.

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Sprint

Problème de service client
Reported by GetHuman6094294
mai 21, 2021 - il y a 4 mois
Not resolved
Vu par 14 clients jusqu'à présent
Problème similaire à 1758 autres
0 clients suivant ce

Timeline

GetHuman6094294 a commencé à travailler sur ce problème
mai 21 1:15am