My mobile hotspot device will not connect to the internet. It is hotspot device by Fra...

GetHuman-terrisal's customer service issue with Sprint from August 2018

Help with my Sprint issue
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-terrisal's own words
My mobile hotspot device will not connect to the internet. It is hotspot device by Franklin. I get the ! over the internet bars on any computer or phone I try connecting on
GetHuman-terrisal did not yet indicate what Sprint should do to make this right.
I have an issue with Sprint too
How GetHuman-terrisal fixed the problem
I called a tech number that wasn't listed online and found a real person
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Sprint

Customer service issue
Reported by GetHuman-terrisal
Aug 6th, 2018 - a yr ago
I have an issue with Sprint too
Fixed
GetHuman-terrisal shared how to fix
Seen by 7 customers so far
Similar issue to 1823 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number
Timeline
GetHuman-terrisal started working on this issue
Aug 6th, 2018 3:30pm
GetHuman-terrisal confirmed the issue is fixed. Hooray!
Aug 6th, 2018 5:58pm