My device, which I purchased thru sprint, was not unlocked when it was promised to be...

GetHuman949793's customer service issue with Sprint from August 2018

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The issue in GetHuman949793's own words
My device, which I purchased thru sprint, was not unlocked when it was promised to be. It has been two weeks since I spoke with sprint to resolve the issue. I’ve tried calling sprint several times after ** hours had passed. Still no resolution to my problem. **** poor customer service. I just want my phone unlocked so that I can get on with my life. Sprint *****.
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Sprint

Customer service issue
Reported by GetHuman949793
Aug 4th, 2018 - a yr ago
I have an issue with Sprint too
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Timeline
GetHuman949793 started working on this issue
Aug 4th, 2018 1:51am
GetHuman949793 indicated the issue is not fixed yet.
Aug 4th, 2018 3:08am
GetHuman949793 indicated the issue is not fixed yet.
Aug 5th, 2018 3:19am