Spotify Customer Service

Answers to Common Problems

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Spotify.
As for contacting Spotify, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
See Spotify Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Spotify.
How Do I Reset My Spotify Account If I No Longer Have the Email Account Associated with My Account? If you're having trouble resetting your Spotify account, there are a few things you can try. The first step is to contact customer... Read more
What Do I Do If I Can't Change Payment Credit Card Info on Spotify? Whether you have opened a new credit card account, or you need to update your Spotify account with new account information, you want... Read more
How Do I Stop Autopay on Spotify? This easy-to-follow guide explains how Spotify customers can cancel their Spotify autopay subscriptions for Spotify Premium and revert... Read more
What is the maximum number of songs I can have in a Spotify playlist? The maximum number of songs you can have in a Spotify playlist depends on the platform you are using. For desktop and web players,... Read more
How Do I Add Local Files to My Playlist on Spotify? If you have a Spotify Premium account, you can upload your own music files to play on Spotify and include them in your Spotify playlists.... Read more
Can I get my money back from Spotify? If you believe you are entitled to a refund from Spotify, there are steps you can take to determine your eligibility. Visit the Spotify... Read more
What is the difference between Spotify Free and Spotify Premium? Spotify Free and Spotify Premium are two different subscription options offered by Spotify. Spotify Free is the basic version that On the other hand, Spotify Premium offers an enhanced experience. With a monthly subscription, users can enjoy ad-free listening, unlimited skips, high-quality audio streaming, and the ability to download music to listen offline. Spotify Premium also provides access to exclusive content, early access to new releases, and the ability to play any song on-demand. In summary, while Spotify Free allows access to the music library with limitations and ads, Spotify Premium offers a more personalized, seamless, and feature-rich experience for a monthly fee.... Read more
How Do I Dispute a Charge with Spotify? Spotify is an application that allows you to listen to music and podcasts from any part of the world. There are different Spotify subscriptions... Read more
How do I download and listen to music offline on Spotify? One of the coolest features of Spotify is how you can download and listen to music offline. Here's how you can do it all laid out in... Read more
How Do I Save My Spotify Playlist to an Sd Card? Whether you're using an Android device or a personal computer, you can download your Spotify playlist to an SD card for offline listening.... Read more
How do I cancel my Spotify account? If you have a Premium, Duo, or Spotify Family plan, you can cancel your paid subscription by filling out a form or logging into your... Read more
How Do I Change My Language on Spotify? Spotify also allows you to search for music by language. This makes it easy for users to find content in their preferred language.... Read more
How Do I Add Someone to My Spotify Family Plan? When you want to share your Spotify plan with family members living in your home, you can add up to six accounts to your plan online.... Read more
How do I recover my Spotify account? Spotify is a global music streaming service requiring account creation. If you forget your password, follow these steps: open Spotify... Read more
Is it possible to transfer my playlists from one Spotify account to another? Yes, it is possible to transfer your playlists from one Spotify account to another. Spotify offers a playlist export feature that allows... Read more
There's more!
Click below to show 4 more questions, answers, and complete guides to common Spotify customer support problems.

Recent reasons customers contacted Spotify:

I have a Spotify account with the username Part* I would like to access it back because...
I don’t think that sweet o’ child of mine by guns and roses should be explicit, because...
You have the wrong expiration date on the card on file.
Someone hacked my Spotify account in Bulgaria. I don't even have a Spotify account. P...
Just wanted to say for *****@***.com ive been a lil late on my payment and paid on the...
I'm a songwriter who applied for a Spotify Editorial playlist. I allowed a month before...
i can not sign in to my premiem account my username is ***g**xshf*v*iuoxni*mcnabbbm i c...
I Purchase a Spotify. Premium card for $** for * month free. And I went to activate it...
No money was taken from my personal account to pay for my Spotify account.
I can’t get my app to start working
It will play but there's no sound at all and it's on my phone and my volume is up
Double payment on the first of November and the **th of November I want it fixed
I wanted to cancel premium but it renewed a day early and I would like to cancel and ge...

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Does GetHuman work with Spotify?

GetHuman does not work with Spotify's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Spotify at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Spotify's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Activate My Starbucks Partner Membership on Spotify?
What Do I Do If I Can't Join a Spotify Family Plan?
Can I listen to Spotify on multiple devices at the same time?
Solutions to common issues

Contacting Spotify at a Glance

Spotify has no phone number
Spotify has no chat option
Spotify has 1 customer emailBEST
Spotify has 1 help forum
Spotify has 1 twitter handle
Spotify has no facebook page
Spotify Phone Number and Contact Information

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