We have had a reacuring problem with our central air we had * of your repair men come...

GetHuman3450574's customer service issue with Sears from August 2019

Help with my Sears issue
The issue in GetHuman3450574's own words
We have had a reacuring problem with our central air we had * of your repair men come out one on Aug * and one on Aug ** both only serviced the thermostat and the problem still existed we had another appointment scheduled on the ** of Aug no call no show i had to call an outside heating and air man which cost is ***.** of which ***.** was an emergency call because when I called your representative at *:** pm Sat Aug ** I was put on hold until *:** pm i finally hung up and called back and was told the appt was cancelled however that message wasn't received until *:** pm which is why I had to call an outside heating and air repairman and call g today your reps don't seem to care of this is the way business is handled i will choose to do my business else ware
GetHuman3450574 did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman3450574 fixed the problem
With your help I contacted them and they are going to reimburse me half of what I had to pay someone else to fix the problem. Thank you again for all of your help
Please help with my Sears issue
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Sears

Customer service issue
Reported by GetHuman3450574
Aug 19th, 2019 - a mon ago
I have an issue with Sears too
Fixed
GetHuman3450574 shared how to fix
Seen by 6 customers so far
Similar issue to 6193 others
0 customers following this
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Timeline
GetHuman3450574 started working on this issue
Aug 19th 9:00pm
GetHuman3450574 indicated the issue is not fixed yet.
Aug 20th 10:46am
GetHuman3450574 indicated the issue is not fixed yet.
Aug 22nd 11:38am
GetHuman3450574 confirmed the issue is fixed. Hooray!
Aug 23rd 10:33am
GetHuman3450574 confirmed the issue is fixed. Hooray!
Aug 23rd 10:40am