Order is still in "pending cancellation" for * weeks and my card has been charged. no...

GetHuman3277667's customer service issue with Sears from July 2019

Help with my Sears issue
First: share to improve GetHuman3277667's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3277667 may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
The issue in GetHuman3277667's own words
Order is still in "pending cancellation" for * weeks and my card has been charged. no product, no refund, no help. Every time I call they say "please allow ** hours" which has come and gone multiple times with no resolution.
GetHuman3277667 did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman3277667 fixed the problem
We are waiting for GetHuman3277667 to fix the problem and share the solution with the rest of us customers.
Please help with my Sears issue
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
Pour de meilleurs résultats, écrivez au moins 100 caractères
Cette adresse e-mail n'est pas valide


Customer service issue
Reported by GetHuman3277667
Jul 21st, 2019 - a mon ago
I have an issue with Sears too
Not resolved
Seen by 3 customers so far
Similar issue to 5717 others
0 customers following this
GetHuman3277667 started working on this issue
Jul 21st 8:01pm