I've been a safelink customer for years. Last April I was not re enrolled* I was droppe...

GetHuman-bearfoun's problème de service client avec SafeLink de septembre 2022

Aide sur mon problème SafeLink
First: share to improve GetHuman-bearfoun's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bearfoun may need:
Numéro de téléphone, adresse sur le compte et nom sur le compte
The issue in GetHuman-bearfoun's own words
I've been a safelink customer for years. Last April I was not re enrolled* I was dropped even though I'm still on Medicaid and good stamps. I was made to pay as I go monthly after I've called and called. Sent proper papers in. Faced. And uploaded my proof. I now need a safelink free phone and this is where my nightmare began. Suddenly in re enrolling and requesting a free phone during Covid- not only did I get dropped by safelink .the info is and has been pending for a long time. I waited for my enrollment to resign letter that never came. I can't afford pay as I go and can't get anyone to help me in reopening my safelink- keep my phone number and get a new smartphone. I keep getting passed to other departments and I wait and wait!*Please help me.*My name is Krista Clymer*My cell is ***-***-*****I was divorced ** yrs ago and my social has my married name. It didn't match my maiden name I've gone back to. I have given my divorce papers and social security number. I've provided Medicaid member proof. Nothing has changed. I JUST AM IN NEED OF A SMARTPHONE FREE WITH SAFELINK AND FREE MONTHLY SERVICES. I qualify with lifeline. Approved for lifeline continuation. I call week after week. And still noone can help.*I'm so frustrated and need to catch a break for continued free service with free offered cell with readcivated account.*I've called. I've written. I'm begging someone for help.*Thank you, *Krista Clymer**** Binns Blvd. *Columbus Ohio******(***)***-****

GetHuman-bearfoun did not yet indicate what SafeLink should do to make this right.

How GetHuman-bearfoun fixed the problem

We are waiting for GetHuman-bearfoun to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SafeLink's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Vous avez également SafeLink problèmes?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problème de service client
Reported by GetHuman-bearfoun
sept. 3, 2022 - il y a 3 mois
Not resolved
Vu par 3 clients jusqu'à présent
Problème similaire à 658 autres
0 clients suivant ce


GetHuman-bearfoun a commencé à travailler sur ce problème
sept. 3 9:10am