I turn on my PS*, it checks the storage, it shows me the logo, it turns off and doesn't...

GetHuman-lynneceh's problème de service client avec Playstation de février 2021

Aide sur mon problème Playstation
The issue in GetHuman-lynneceh's own words
I turn on my PS*, it checks the storage, it shows me the logo, it turns off and doesn't get me to the home page at all. I've unplugged it and plugged it back in, taken the hard drive out and put that back in, and for some reason it can still pop out disks when asked? Anyway so I can't play any games at all and while sure I could get a new hard drive, I've only had this since November **** and I don't have anything backed up... Nor do I know how to do that *A*

GetHuman-lynneceh did not yet indicate what Playstation should do to make this right.

How GetHuman-lynneceh fixed the problem
Fixed it by putting it in safe mode (holding down the power button for seven seconds, has to be turned off first!) and doing an update!
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Playstation

Problème de service client
Reported by GetHuman-lynneceh
févr. 26, 2021 - il y a 2 mois
Fixed
GetHuman-lynneceh shared how to fix
Vu par 2 clients jusqu'à présent
Problème similaire à 42755 autres
0 clients suivant ce
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Timeline

GetHuman-lynneceh a commencé à travailler sur ce problème
févr. 26 12:30am
GetHuman-lynneceh a confirmé que le problème était résolu. Hourra!
févr. 26 12:30am
GetHuman-lynneceh a confirmé que le problème était résolu. Hourra!
févr. 27 2:34pm