I bought a ** inch queen Foam Mattress on September,* ****. from E bay, and I used a pa...

GetHuman1708857's customer service issue with PayPal from December 2018

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The issue in GetHuman1708857's own words
I bought a ** inch queen Foam Mattress on September,* ****. from E bay, and I used a papal account to pay for it. the amount was $***.** On the mattress description, it said that the mattress is brand new. in fact, a week ago, I find out the bottom of the mattress is full of mold ( green mold), I'm sure that this mattress is not new. otherwise why would be mold build on the bottom of it.*My * years old son is allergic to mold.*Now I feel Like I don't know what to do, and I stuck with it at my apartment.*I didn't know if I need to throw it or what to do with it, I need a full refund from that company, because this is a health hazard.*Please help me out. Try to contact the customer service of pay pal and I couldn't get hold of any one because of my work time, and this is the best way to contact pay pal.*this is all the information you will ask for.*My name is Asad Ahmad*Phone * on pay pal account is ***-***-**** Credit card I used last * digits is ****
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Customer service issue
Reported by GetHuman1708857
Dec 7th, 2018 - 6 mons ago
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ability to receive access code
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GetHuman1708857 started working on this issue
Dec 7th, 2018 10:28am