I recently had a refund on my PayPal account, but they refunded it to a canceled credit...

GetHuman945258's customer service issue with PayPal from August 2018

Help with my PayPal issue
The issue in GetHuman945258's own words
I recently had a refund on my PayPal account, but they refunded it to a canceled credit card number. I now have a valid credit card number listed as my preferred credit card. Will the refund be credited to my updated credit card, or do I need to contact the sender of the refund and have them resubmit the refund?
GetHuman945258 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman945258 fixed the problem
They said that they can transfer the refund from the canceled credit card to the valid credit card, but it will take around * days to settle.
Please help with my PayPal issue
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PayPal

Customer service issue
Reported by GetHuman945258
Aug 3rd, 2018 - a yr ago
I have an issue with PayPal too
Fixed
GetHuman945258 shared how to fix
Seen by 9 customers so far
Similar issue to 8679 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman945258 started working on this issue
Aug 3rd, 2018 12:35am
GetHuman945258 confirmed the issue is fixed. Hooray!
Aug 3rd, 2018 9:58am