I am owed a refund of $** and I would like my account canceled. **In early August...
GetHuman7727011's Annuler le problème d'adhésion avec New York Sports Clubs (NYSC) à partir de août 2022
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Nom du titulaire du compte, numéro de membre, adresse e-mail sur le compte, adresse de facturation et numéro de téléphone sur le compte
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Vous devrez annuler votre compte dans un bureau du club de sport.
The issue in GetHuman7727011's own words
I am owed a refund of $** and I would like my account canceled. **In early August ****, I emailed NYSC requesting that my account remain frozen so long as the gyms were at **% capacity. On Sept *, ****, ,my account was unfrozen without my permission, and despite my request that it remain frozen, and I was charged $**. When I asked that this charge be reversed, I was told by Kelly Smith, General Manager at ***th street, that he could only give me a credit to my account, and that a refund was not possible. **I told him that I was likely going to cancel my account and kindly asked for a refund on my card instead of an account credit. Kelly stopped responding to my emails and calls. **This is a very disappointing way to conduct business. Please refund me the $** I was inappropriately charged for a service I was unable to use and cancel my account. Thank you very much. **Joel ****-***-****
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