Hello, my name is Trevor Shapiro. I am a new member to NYSC Harlem ***th location. At a...

GetHuman-itstherb's Problème de plainte avec New York Sports Clubs (NYSC) de août 2022

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The issue in GetHuman-itstherb's own words
Hello, my name is Trevor Shapiro. I am a new member to NYSC Harlem ***th location. At a quick glance when I joined the gym it looked presentable but now that I have visited a few more times I am deeply concerned about the health and safety of this location. The cleanliness of this gym is beyond satisfactory. One of the water fountains has mold growing on it, the Mens bathroom has broken toilet paper handles, the sanitation mop is laying on the ground, and almost all toilets are stained and broken. When it comes to the equipment, there are many safety concerns as well. Most of the equiptment is faulty with loose screws having the seats move which can be dangerous. The white machines feel very cheap and frail. Others do not lock properly which is can cause injury. Three out of four of the stair masters are out of order and when asked, I was told they have been broken for months. * When I spoke with a manager about my concerns she insisted the facility is under new renovations and will begin shortly. Wether this is true or not, the place is extremely dirty and at risk of members getting hurt. Please contact me for further information and photos.

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New York Sports Clubs (NYSC)

Problème de plainte
Reported by GetHuman-itstherb
août 11, 2022 - il y a 2 mois
Not resolved
Vu par 14 clients jusqu'à présent
Problème similaire à 41 autres
0 clients suivant ce

Timeline

GetHuman-itstherb a commencé à travailler sur ce problème
août 11 7:27pm
GetHuman-itstherb indique que le problème n'est pas encore résolu.
août 11 11:31pm
GetHuman-itstherb indique que le problème n'est pas encore résolu.
août 12 12:04am