I signed up for a free trial of Netflix and have had an email to say that my free trial...

GetHuman1434979's customer service issue with Netflix from October 2018

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Help with my Netflix issue
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The issue in GetHuman1434979's own words
I signed up for a free trial of Netflix and have had an email to say that my free trial is almost over but have been charged twice, two lots of £** since I signed up. Why is this and should it not be refunded if I’m meant to be on a free trial?
GetHuman1434979 did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
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Netflix

Customer service issue
Reported by GetHuman1434979
Oct 28th, 2018 - a yr ago
I have an issue with Netflix too
Not resolved
Seen by 11 customers so far
Similar issue to 11008 others
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Timeline
GetHuman1434979 started working on this issue
Oct 28th, 2018 1:56pm