I want to cancel my subscription. I tried going on the movie app but it doesn't work.

GetHuman-bananab's customer service issue with MoviePass from September 2019

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The issue in GetHuman-bananab's own words
The problem: I want to cancel my subscription. I tried going on the movie app but it doesn't work.
GetHuman-bananab did not yet indicate what MoviePass should do to make this right.
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MoviePass

Customer service issue
Reported by GetHuman-bananab
Sep 16th, 2019 - a mon ago
I have an issue with MoviePass too
Not resolved
Seen by 5 customers so far
Similar issue to 4485 others
0 customers following this
Timeline
GetHuman-bananab started working on this issue
Sep 16th 6:04pm
GetHuman-bananab indicated the issue is not fixed yet.
Sep 16th 10:17pm
GetHuman-bananab indicated the issue is not fixed yet.
Sep 16th 10:17pm