I can’t cancel my MoviePass subscription. The app tells me I’ve cancelled it, but the c...

GetHuman1874740's customer service issue with MoviePass from January 2019

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The issue in GetHuman1874740's own words
I can’t cancel my MoviePass subscription. The app tells me I’ve cancelled it, but the company still charges me my monthly fee.
GetHuman1874740 did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
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MoviePass

Customer service issue
Reported by GetHuman1874740
Jan 1st, 2019 - a yr ago
I have an issue with MoviePass too
Not resolved
Seen by 14 customers so far
Similar issue to 3769 others
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Timeline
GetHuman1874740 started working on this issue
Jan 1st 8:51pm