I bought a Metro pcs PHONE IN ebay IT SAYS UNLOCKED BUT it is not unlocked. Can you hel...

GetHuman-twinxx's customer service issue with Metro PCS from July 2018

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The issue in GetHuman-twinxx's own words
I bought a Metro pcs PHONE IN ebay IT SAYS UNLOCKED BUT it is not unlocked. Can you help me unlock it please send me a code to unlock it.**IMEI* ***************
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Metro PCS

Customer service issue
Reported by GetHuman-twinxx
Jul 19th, 2018 - a yr ago
I have an issue with Metro PCS too
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Seen by 13 customers so far
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-twinxx started working on this issue
Jul 19th, 2018 3:21pm
GetHuman-twinxx indicated the issue is not fixed yet.
Jul 19th, 2018 4:38pm
GetHuman-twinxx indicated the issue is not fixed yet.
Jul 20th, 2018 4:28pm