I am building a house and one of the things that I bought was a pellet stove. Your ath...

GetHuman-yorkfire's problème de service client avec Menard Inc. de janvier 2021

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The issue in GetHuman-yorkfire's own words
I am building a house and one of the things that I bought was a pellet stove. Your athens ohio store had very little to chose from so i bought on of your website. It came very quickly and I picked it up.*My house is not very big so i decided that it would save me some room to not use it. I called athens before i went and the lady that answered the phone said no problem. When i took it back the lady was very nice and helped out but then needed a manager to swipe her id and she said there was a **% restocking fee. THATS $***!!! I explained to her that I have bought all of my I BEAMS, my framing lumber, floor sheeting, roof sheeting, windows, and just bought *,*** sq ft of flooring and she said "I dont care"**She better care since your athens store is brand new, she should not be working in a position that deals with the public.....I told her I would not lose $*** and she said ok.....**** I would have even taken store credit for that $*** because there is much more stuff that I need to finish my house.**I looked back on the order site right before checkout and you really have to be looking to see that it says **% restocking fee........**If I can not return this I will not be coming back to menards, this is the second house that I have built with your products, a garage, and I visit your store at least every other weekend....**Guess its up to you

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Menard Inc.

Problème de service client
Reported by GetHuman-yorkfire
janv. 30, 2021 - il y a 2 ans
Not resolved
Vu par 18 clients jusqu'à présent
Problème similaire à 757 autres
0 clients suivant ce

Timeline

GetHuman-yorkfire a commencé à travailler sur ce problème
janv. 30, 2021 4:52pm