This correspondence has to do with model trains. I have had problems with resolving my...
GetHuman-aguarta's problème de service client avec Menard Inc. de janvier 2021
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This correspondence has to do with model trains. I have had problems with resolving my order MCOM********. I received an email offer for FREE TREES with the purchase of a $ **.** item. I did not receive the trees and when I explained the offer implied the trees came with the $ **.** purchase I was told I had to list the free item on the order. On the very next email offer for a FREE PEPSI TRUCK, I listed the truck along with my $ **.** purchase. (MCOM********) I was charged twice and had to contact Menards to correct the mistake. So, if the email offers do not clearly indicate how to make an email purchase how is anyone clear as to what to do? I feel cheated.*I wrote Mr. Menard, but he never responded. I guess I'm just a small fish in a big pond.
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