Debit getting denied, unable to use. Have had for ** yrs. My social security is deposit...

GetHuman3380037's customer service issue with MasterCard from August 2019

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The issue in GetHuman3380037's own words
make purchases and withdrawal ... Debit getting denied, unable to use. Have had for ** yrs. My social security is deposited to that card, and unable to use.
This is my social security check account, my only access to funds
Fix why it is being denied. Maybe reset if its accidentally on block.
** years
Only means is by calling and so far no help, have tried for several days.
I have an issue with MasterCard too
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MasterCard

Debit purchases and atm's being denied.
Customer service issue
Reported by GetHuman3380037
Aug 6th, 2019 - 2 mons ago
I have an issue with MasterCard too
Not resolved
Seen by 8 customers so far
Similar issue to 939 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number